For Clinics.
A clinic that runs
even when you're not there.
TELOS is the clinical infrastructure that makes your team's work standard, measurable, and replicable. Stop being the system. Build it.
Custom demo · ROI calculator · team onboarding included
The 3 a.m. thought.
It's Saturday night. The clinic is closed, the team is home, but you're thinking about Monday morning. And the thought that keeps coming back is always the same:
"If I disappeared for a week, what would happen?"
The honest answer: too many things about too many people depend on you. The senior PT who handles ACLs his way. The junior who isn't quite sure when to discharge. The receptionist who calls you for every uncertain discharge. Dr. Rossi's patient who sent an email only you can answer.
You're not the clinic director anymore.
You're the clinic's operating system.
And the operating system never goes on vacation.
Stop being the system.
Build it.
Three problems, one infrastructure.
"8 PTs, 8 ways of evaluating. Nothing is comparable."
Shared clinical standard. Without imposing from above.
TELOS gives your team a common set of tools — PROMs/PREMs, intake criteria, milestones, discharge criteria — used the same way by everyone, without you having to be the cop. The junior follows the same pattern as the senior, but can still make their own clinical choices.
Shared protocol library · intake/discharge templates · per-therapist protocol adherence tracking
"When the insurer asks for aggregate data, you lose 3 days."
Payer reports in 10 minutes, not 3 days.
Insurance contracts, healthcare funds, INAIL, NHS: they all ask for data. TELOS aggregates outcomes, drop-out, time-to-recovery, satisfaction by pathology, period, therapist — ready to export in standard format.
Structured CSV/PDF export · pathology benchmarks · real-time directorial dashboard
"If the senior PT leaves, they take half the patients with them."
The clinical asset stays in the structure. Not in people.
When clinical know-how lives in individual therapists' heads, every staff departure is hemorrhage. TELOS makes every patient "yours" not "theirs": data, history, journey, follow-up — everything stays in the structure.
Structured clinical chart · structure-level ownership · automated therapist handover · full audit trail
Refocus, at scale.
Your team focuses on patients.
We handle the rest.
Your physical therapists came to clinic to care, not to be administrators.
Every minute they spend on admin is a minute stolen from care — and from the only thing that grows the clinic over time: provable outcomes.
TELOS removes admin from their day. They go back to being clinicians. You see the aggregate results.
Less admin. More care.
Better outcomes.
How it works for a team.
Three things that hold a multidisciplinary team together.
01
The Episode of Care holds everything together.
One patient, one clinical event, one journey: assessments, sessions, reports, exams, flags — all inside the same Episode of Care. Anyone on the team opens it and sees the full story, in order. Not fragments scattered across calendars and chats.
02
Flags and handovers, structured.
The PT flags an anomaly, a colleague picks it up. When a patient passes from one set of hands to another — holidays, cover, multidisciplinary care — the handover is tracked, not left to a message that gets lost.
03
Multidisciplinary care that talks to itself.
Physiotherapist, doctor, osteopath, trainer on the same patient: each one sees what the others have done. The journey stays one, even when the hands are many.
The living lab.
Basesana, Milan: how a multi-disciplinary clinic redesigned its clinical-economic model in 12 months.
Context
Basesana is the Milan polyclinic where TELOS was built and refined. Multi-disciplinary (PT, sports medicine, neuro rehab, wellness), team of 14 professionals, ~4,000 active patients/year.
Challenge
Real outcomes invisible. High drop-out on chronic patients (>35%). Difficulty proposing renewals: perceived as "sales".
What we did
March 2025 — March 2026: TELOS rollout across the entire team. Unified intake standard (ICHOM-aligned PROMs/PREMs), milestones per clinical cluster, automated weekly recaps for every patient, aggregate dashboard for the director.
early drop-out
on chronic patients
medical referrals
in the first 6 months
revenue per patient
from structured renewal
team coverage
(14/14 PTs on TELOS)
Before TELOS I ran the clinic like a puzzle: I held all the pieces in my head. Now the puzzle assembles itself. I do the director's job — not the operating system anymore. The team has a standard without me imposing it.
Defensible at scale.
When every clinical decision is measured, the clinic stops depending on people.
Surgery has protocols. Rehab doesn't yet. But a clinic that wants to be taken seriously — by the healthcare system, payers, an investor, a potential acquirer — needs to show that its value is structural, not personal.
- —Every patient has a documented path.
- —Every decision has a tracked rationale.
- —Every outcome is comparable and reproducible.
Today
Asset = people.
- —Senior PT leaves → half the patients go with them
- —Director is the operating system
- —Knowledge lives in heads, not records
- —Outcomes are anecdotes
With TELOS
Asset = system.
- —Patient records belong to the structure
- —Director runs the clinic, not the puzzle
- —Knowledge is documented, transferable, defensible
- —Outcomes are measured, comparable, exportable
The clinic becomes an asset, not a business.
What does not measuring cost you?
ROI calculator: the invisible cost of time-based.
What does not measuring cost you?
The invisible cost of drop-outs.
whole team
14.000 €/per month
Patients × drop-out × remaining sessions never delivered × fee. Every month.
4200 €/per month
Up to 30% recovery via drop-out alerts, weekly recaps, automated follow-up.
14×
The estimated recovery is worth ~14× the cost of TELOS (299 €/month).
~12 hours/week
Director time freed from admin that TELOS automates.
Estimates from Basesana benchmarks and WHO Rehab 2030 literature. Real results vary.
Most clinics discover that the invisible cost of non-measurement is 4–10× the annual cost of TELOS.
Pricing.
Custom for every clinic. Transparent in 30 minutes.
TELOS pricing for clinics is based on number of therapists, patient volume, and active modules. All plans include team onboarding, data migration from your current system, directorial dashboard, and priority support.
Before a quote, we have a 30-minute call with a clinical advisor (not a salesperson): we understand how your clinic works today and tell you honestly if TELOS is right for you now.
Book a call with an advisor →Average ticket for 5-15 PT clinics: €399-899/month all inclusive. Academic discounts available.
A clinic that measures itself
isn't a colder clinic.
It's a clinic that lasts.
30 minutes · zero commitment · zero sales pitch.