The new standard in rehabilitation.
Run your practice.
Prove your results.
Scheduling, patients and billing in one place. Plus the Value-Based Rehab engine: care pathways that measure outcomes and prove the value of every patient. For physical therapists and clinics.
Rolling access · we onboard the first practices with care
Built and used every day inside Basesana — a rehabilitation polyclinic in Milan.
Who TELOS is for.
Three ways of working. One standard.
The system, in 90 seconds.
A clinical system built to do three things better than anyone else.
01 · every patient, a measurable plan
Smart onboarding.
8′
to a measurable plan
Add a new patient. TELOS structures the intake, identifies the clinical cluster, proposes an adaptive plan with quantified goals and a defined timeline. Pricing is transparent for the patient — from minute one.
PROMs/PREMs integrated · evidence-based clinical clusters · plan modifiable anytime
02 · you always know what needs to happen today
Guided care path.
−32%
early drop-out
"Today's priorities" is the daily heart of TELOS. A traffic-light dashboard that tells you which patients need attention now — who's deviating from the expected trajectory, who's at drop-out risk, who's ready for discharge. No more spreadsheets. No more memory.
Automated clinical alerts · KPI tracking · structured voice notes
03 · the value produced, in a pdf
Weekly progress recap.
every Friday
Every Friday TELOS generates a visual report for each active patient: clinical progression, milestones reached, remaining objectives. Branded on your practice. Ready to share with the patient, the referring physician, the insurer.
Branded PDF · medical-friendly language · history accessible in one click
Living lab · Basesana, Milano · 14 fisioterapisti · ~4.000 pazienti/anno
The manifesto.
For fifty years, rehab sold itself by the hour.
A session. An hour. A pack of ten.
The clinical value produced stayed invisible — to the patient, the physician, the payer.
And what isn't visible doesn't get paid.
Time-based rehab is over.
TELOS is the infrastructure that makes every outcome measurable, every decision defensible, every patient journey a clinical asset.
Data doesn't cool the therapeutic relationship.
It authorizes it.
Why now.
Three numbers that explain why rehabilitation needs a new standard.
01 · why now
of patients don't complete their rehab plan.
The clinical value is there, but lost halfway through.
02 · why now
of physical therapists don't measure outcomes in a structured way.
Skilled, but with no data to prove it.
03 · why now
of rehab professionals' time goes to documentation and admin work.
Time stolen from clinic, given to bureaucracy.
The problem isn't the quality of clinical work. It's that it stays invisible. TELOS closes that gap — and when value is visible, everything changes.
Sources: WHO Rehab 2030, EHealthBarometer EU 2024, Anskär et al. (BMC Health Services Research, 2018).
The model shift.
Stop selling sessions. Start selling results.
As long as you sell time, the patient quits when they “already feel better”, renewal feels like a sale, and the value you produce stays invisible.
Value-Based Rehab flips the model: every pathway becomes a protocol with measurable goals, continuous monitoring and discharge on objective criteria. The patient sees the progress, the physician sees the data, you prove a result — not a pack of ten.
Why we exist.
You became a physical therapist to care.
Not to manage admin.
Documentation in the evening, endless WhatsApp threads, schedules that collide.
And the more you grow — more disciplines, more hands, more patients moving from one to another — the more the picture becomes impossible to hold in your head. Multidisciplinary care can't be run on goodwill: it takes an infrastructure.
You focus on the patient.
We handle the rest.
TELOS handles documentation, follow-up, outcome tracking, drop-out alerts, weekly recaps. You go back to what you became a clinician to do.
Built where it's used.
Built inside a real clinic.
Used every Monday morning.
TELOS wasn't born in a pitch deck. It was born inside Basesana — the Milan polyclinic where its founders treat patients today.
Every feature passes through a physical therapist who tries it the next day on a real patient. Every product decision is measured against what actually works in clinic — not what sounds good in a Notion doc.
- —Mattia Cioffi, founder of Basesana and TELOS, is the first customer.
- —Stefano, head of rehab, is the first product manager.
- —The 14 PTs on the team are the first design partners.
This isn't skin in the game. It's live in the game.
Now when a patient asks me how many sessions they have left, I open TELOS and show them. I don't answer from gut anymore. I'm not a therapist who 'feels they're improving' — I'm a therapist who proves it. It changes everything: renewal isn't a sale anymore, it's a clinical act. Family doctors call me for consults. I send reports that get read.
early drop-out
in patients followed on TELOS (vs 2024 baseline)
medical referrals
in the first 6 months of adoption
of patients
receive a branded weekly recap PDF
Basesana data, March 2025 — March 2026. Internal living lab.
Built for European healthcare.
Built by clinicians.
Born inside a real clinic, not a pitch deck. Designed with European physical therapists and written in collaboration with sports physicians and orthopedic surgeons.
Compliant by design.
GDPR art. 9 · EU AI Act · healthcare data in the EU · native STS & SDI. Security isn't a feature — it's the foundation.
Open, no lock-in.
Your data stays yours. Export always available, in standard format, no strings attached. Your practice isn't a hostage to our software.
Ready to start?
Run your practice.
Prove your results.
Join the physical therapists and clinics that have stopped selling time.
Rolling access · we onboard the first practices with care